Rx360 Terms & Conditions

1. Accounts

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2. Access to and Right to Use the Pilot Services

Subject to these Pilot Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Pilot Services solely for your own personal, noncommercial use in compliance with applicable laws and regulations for a three (3) day period starting from your onboarding into the Pilot either at Company’s wellness kiosk, via a Company representative, or, for caregiver or loved one users, from your designation in the Pilot Services as a caregiver and/or loved one for a medication taker user (“Pilot Period”); provided that the Pilot Period for a caregiver or loved one user shall not exceed the Pilot Period of the associated medication taker user(s).

The rights granted to you in these Pilot Terms are subject to the following restrictions: (a) you shall not permit any third party to access the Pilot Services; (b) you shall not license, sublicense, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Pilot Services, whether in whole or in part, or any content displayed on or made available in the Pilot Services; (c) you shall not modify, make derivative works of, disassemble, decompile, decode, or reverse engineer any part of the Pilot Services or permit others to do so; (d) you shall not access the Pilot Services in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Pilot Services or any content displayed on or may available in the Pilot Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Pilot Services shall be subject to these Pilot Terms. All copyright and other proprietary notices on the Pilot Services (or on any content displayed on the Pilot Services) must be retained on all copies thereof.

Company reserves the right, at any time and for any reason, to change, modify, update, interrupt, suspend, or discontinue the Pilot Services (in whole or in part) with or without notice to you. This may result in content or features in the Pilot Services being added, removed, or modified. You agree that Company will not be liable to you or to any third party for any change, modification, update, interruption, suspension, or discontinuation of the Pilot Services or any part thereof.

You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Pilot Services. Notwithstanding the foregoing, for medication taker users, Company may, at no charge to you, have a representative available at Company’s wellness kiosk or otherwise to assist you with onboarding into the Pilot, including assisting you with your self-scanning to load Customer Data into the Pilot Services.

Excluding any Customer Data that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Pilot Services and their content, including, without limitation, all modifications, enhancements, and derivative works, are owned by Company or Company’s suppliers. Neither these Pilot Terms (nor your access to or use of the Pilot Services) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not expressly granted in these Pilot Terms. There are no implied licenses granted under these Pilot Terms.

The following terms apply when you access the Pilot Services through either the Apple App Store or Google Play (each an “App Distributor”):

Company is not a medical or pharmacy group and does not provide medical or clinical advice, care, and/or treatment. The Pilot Services are not medical devices and the Pilot Services (including Medication Dashboards, Medication Reminders, Support Circle Sharing, Location Tracking, and Fall Tracking made available therein) are intended for informational purposes only as a wellness tool. The Pilot Services (including Medication Dashboards, Medication Reminders, Support Circle Sharing, Location Tracking, and Fall Tracking made available therein) are not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease or other conditions. The Pilot Services are not a replacement for professional medical or clinical advice, diagnosis, or treatment. Before using the Pilot Services or making any changes to your (or, if you are a caregiver or loved one, medication taker(s)’) medication or health routines based on the output of the Pilot Services, consult your (or, if you are a caregiver or loved one, medication taker(s)’) physician or pharmacist. By using the Pilot Services, you assume inherent risks including any injury that may result from such activity.

The Pilot Services are not for medical emergencies or urgent situations and are not a life-safety or emergency notification system and should not be used as a substitute for professional medical or clinical advice, emergency services, or caregiver supervision. You should not disregard or delay seeking medical or clinical advice or emergency care for yourself (or, if you are a caregiver or loved one, for medication taker(s)) based on anything that appears or does not appear in the Pilot Services. If you believe you (or, if you are a caregiver or loved one, medication taker(s)) are experiencing an emergency, call 9-1-1 immediately.

Please be cautious that the Hardware (defined below) you are wearing does not get caught on fixed structures or heavy objects. If you experience redness or skin irritation on your wrist while wearing Hardware, remove it immediately. If symptoms persist longer than 2-3 days of not using the Hardware, please contact a medical professional.

You acknowledge that the Pilot Services are currently provided in beta form for feasibility and software testing purposes. As a beta version, the Pilot Services may contain bugs, errors, or defects and may not perform as intended. Hardware components may malfunction or provide inaccurate data during this testing phase. You agree that the Pilot Services are provided as-is for the purpose of gathering Feedback (defined below) and that Company is not liable for any data loss, service interruptions, hardware malfunctions, or device issues resulting from these beta-specific conditions.

Access to and use of the Pilot Services is limited exclusively to users located in the United States. Services are not available to users located outside the United States. Using the Pilot Services may be prohibited or restricted in certain countries. If you use the Pilot Services from outside of the United States, you are fully responsible for complying with the laws and regulations of the territory from which you access or use the Pilot Services.

If you provide Company with any feedback, ideas, thoughts, comments or suggestions regarding the Pilot Services (“Feedback”), you hereby assign to Company all rights in and to such Feedback and agree that Company shall have the right to use and fully exploit, without any attribution or compensation, such Feedback and related information in any manner it deems appropriate, including, without limitation, the testing, development, maintenance, improvement, and commercial launch of the Pilot Services and Company’s other products and services. For clarity, all responses provided in any Feedback Survey (defined below) are considered Feedback under this Section 2.12 and shall be the sole and exclusive property of the Company to use for product improvement or any other lawful purpose without compensation to you.

In addition, when using or accessing the Pilot Services, you shall be subject to our Pilot Privacy Policy. Please review our Pilot Privacy Policy.

3. Pilot Participation Requirements and Stipend for Medication Taker Users

Participation in the Pilot is voluntary. To opt-in to patriciate in the Pilot as a medication taker user, you will be required to: (i) onboard into the Pilot at Company’s wellness kiosk or otherwise through a Company representative, including by scanning or entering your medication information into the Pilot Services; (ii) actively wear and use the Pilot Services during the Pilot Period as instructed during onboarding; (iii) return the wristband, charger, and other electronic device portions of the Pilot Services (“Hardware”) to Company’s wellness kiosk or otherwise to Company’s representative within five (5) days of the end of the Pilot Period; and (iv) complete a feedback survey (“Feedback Survey”) at the conclusion of the Pilot Period regarding your wellness journey and your experience with the Pilot Services (including Feedback on product design and ease of use).

If you complete the Pilot as a medication taker user by meeting all the requirements of Section 3.1, Company will provide you with its then-current participation stipend (as disclosed to you during your onboarding process) within fifteen (15) days of your completion of all the requirements of Section 3.1 by sending you an electronic gift card or digital payment to the email address you provided at the time of onboarding.

You may be held responsible for the replacement cost of Hardware that has been failed to be returned, lost, or intentionally damaged.

4. Aggregate Data and Costumer Data

“Aggregate Data” means all anonymous, aggregated content, data, statistics, user and usage data, and other information generated by the Pilot Services which may include Customer Data (defined below), provided that no such information will directly identify and cannot reasonably be used to identify individual users. You acknowledge and agree that Company shall own all right, title and interest in and to the Aggregate Data, including, without limitation, all modifications, enhancements, derivative works, and intellectual property rights thereto, and may use such Aggregate Data for any lawful purpose in connection with its business, including improving or otherwise enhancing or developing the Pilot Services or Company’s other products or services or commercially launching them, providing other Company products or services, or marketing or advertising the Pilot Services and Company’s other services and products.

“Customer Data” means any and all electronic data and information submitted by or for you to the Pilot Services, including sensitive personal information and other personal information. You acknowledge that you are solely responsible for verifying the accuracy of all Customer Data submitted to the Pilot Services, including medication information scanned or entered into the Pilot Services and that you must compare your medication information against your official prescription labels provided by your pharmacy. As between you and Company, and except as set forth in Sections 4.1 and 4.3, you will own and retain all right, title and interest in and to Customer Data. You hereby represent and warrant that that Customer Data does not violate our Acceptable Use Policy (defined in Section 4.4). Company is not obligated to backup any Customer Data and you are solely responsible for creating and maintaining your own backup copies of your Customer Data if you desire. For medication taker users, you also understand, acknowledge, and agree that, if you opt-in to Support Circle Sharing, your Customer Data is shared with your designated caregivers and/or loved ones and that Company has no control over, and is not responsible for, any further use or disclosure of Customer Data by such caregivers and/or loved ones.

You hereby grant (and you represent and warrant that you have the right to grant) to Company a worldwide, royalty-free, non-exclusive, irrevocable, perpetual right to access, use, reproduce, modify, distribute, incorporate into other works, and prepare derivative works based on Customer Data for the purpose of providing the Pilot Services and to improve, enhance, develop, commercially launch, market, and advertise the Pilot Services and Company’s other services and products without any further notice or compensation to you of any kind; provided that, to the degree sensitive personal information is contained within Customer Data, the license to such sensitive personal information to Company for purposes of improving, enhancing, developing, commercially launching, marketing, and advertising the Pilot Services and Company’s other services and products will be limited to de-identified sensitive personal information only. The foregoing license includes use of Customer Data to compile, use and disclose Aggregate Data. Company will be entitled to retain and use Aggregate Data and de-identified sensitive personal information in perpetuity.

The following terms constitute our “Acceptable Use Policy”:

We reserve the right (but have no obligation) to review, refuse, screen, edit, and/or remove any Customer Data, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Pilot Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your Customer Data, terminating your rights to access and use the Pilot Services (including terminating your Account, as applicable) in accordance with Section 9, and/or reporting you to law enforcement authorities.

You acknowledge that the Pilot Services are provided solely by Company. For medication taker users onboarded via Company’s wellness kiosk, you agree that all Customer Data you submit to the Pilot Services will be managed by Company and will not be shared with the pharmacy hosting Company’s wellness kiosk. The host pharmacy is not a provider of the Pilot Services and has no access to your Customer Data unless you independently have provided the same information to them as part of your independent relationship with them.

5. Indemnification

You agree to defend, indemnify, and hold Company (and its affiliates, officers, directors, employees, contractors, suppliers, agents, and other representatives) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your access to or use of the Pilot Services, (b) your violation of these Pilot Terms or the Pilot Privacy Policy, (c) your Customer Data, or (d) your violation of any law, regulation, or other legal requirement. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

6. Third-Party Links

The Pilot Services may contain access or links to third-party websites, products, and/or services (collectively, “Third-Party Links”). Such Third-Party Links are not under the control of Company, and Company is not responsible for any Third-Party Links, including but not limited to not being liable for any losses or harmed caused by such third parties or any charges you incur in relation to such third parties. Company provides access to these Third-Party Links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links. You use all Third-Party Links at your own risk and should apply a suitable level of caution and discretion in doing so. When you access or click on any of the Third-Party Links, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any use or transaction in connection with such Third-Party Links.

You hereby release and forever discharge the Company (and our affiliates, officers, directors, employees, contractors, suppliers, agents, other representatives successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, any Third-Party Links.

7. Disclaimers

8. Limitation on Liability

9. Term and Termination

Subject to this Section, these Pilot Terms will remain in full force and effect during the Pilot Period and, if you are a medication taker user, until your return of Hardware to Company’s wellness kiosk or otherwise to a Company representative, your completion of your Feedback Survey, and your receipt of the corresponding stipend. We may suspend or terminate your rights to access and use the Pilot Services (including your Account) at any time for any reason at our sole discretion, including for any use of the Pilot Services in violation of these Pilot Terms. You may terminate this agreement and your participation in the Pilot at any time by no longer accessing the Pilot Services, returning Hardware to Company’s wellness kiosk where you were onboarded or otherwise to a Company representative, deleting all mobile application portions of the Pilot Services from your personal devices, and deleting your Account by sending an email to us at support@rx360.com or, where available, via the functionality in the Pilot Services; stopping access, returning Hardware, and deleting your Account and all mobile applications from your personal devices is your sole method of terminating this agreement. Upon termination of your rights under these Pilot Terms, your right to access and use the Pilot Services and your Account will terminate immediately. You understand that any termination of your Account may involve deletion of the Customer Data associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Pilot Terms, including for termination of your Account or deletion of your Customer Data. Even after your rights under these Pilot Terms are terminated, the following provisions of these Pilot Terms will survive and remain in effect: Sections 2.2, 2.5 through 2.10, and 2.12, Section 3.2, Section 4, and Sections 5 through 10.

10. General

These Pilot Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Pilot Services. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Pilot Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

You agree that the laws of the state of California and applicable federal laws, without regard to conflicts of laws provisions, will govern these Pilot Terms and any dispute that may arise between you and Company.

Please read the following arbitration agreement in this Section 10.3 (the “Arbitration Agreement”) carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors and assigns and all of their respective officers, directors, employees, agents, and representatives (collectively, the “Company Parties”) and limits the manner in which you can seek relief from the Company Parties.

Under California Civil Code Section 1789.3, California users of the Pilot Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

The Pilot Services may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any technology or U.S. technical data acquired from Company, or any products utilizing such technology or data, in violation of the United States export laws or regulations. You also represent that you are not on any U.S. government denied-party list and that you will not access or use the Pilot Services in a U.S. embargoed country or region or in violation of any U.S. export law or regulation.

The communications between you and Company use electronic means, whether you use the Pilot Services or send us emails, or whether Company posts notices on the Pilot Services or communicates with you via email. Please note that by providing your mobile number, you are agreeing to be contacted by us at the number you have provided, including via calls. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights. You also understand acknowledge, and agree that are solely responsible for any messaging or data rates, fees, or charges incurred from your mobile service provider as a result of receiving Medication Reminders or Fall Tracking alerts or calls, using Location Tracking, or otherwise accessing the Pilot Services.

These Pilot Terms (including any guidelines, policies, terms, or rules posted by us on the Pilot Services or otherwise provided to you at the time of onboarding) constitute the entire agreement between you and us regarding the use of the Pilot Services. Our failure to exercise or enforce any right or provision of these Pilot Terms shall not operate as a waiver of such right or provision. These Pilot Terms operate to the fullest extent permissible by law. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any occurrences beyond our reasonable control, including, without limitation, acts of God, strikes or other labor disturbances, war, whether declared or not, sabotage, disease, epidemic, or pandemic, disruptions in communications, power, or other utilities, and/or any other cause or causes, whether similar or dissimilar to those herein specified, which cannot reasonably be controlled by us. The section titles in these Pilot Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Pilot Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Pilot Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other and there is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Pilot Terms or use of the Pilot Services. These Pilot Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Pilot Terms and any or all of our rights and obligations under these Pilot Terms to others at any time. The terms and conditions set forth in these Pilot Terms shall be binding upon assignees. You agree that these Pilot Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Pilot Terms and the lack of signing by the parties hereto to execute these Pilot Terms.

Copyright © 2026 Rx360 Inc. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Pilot Services are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

If you discover any violation of the Pilot Terms by others, or you have any questions about the Pilot, Pilot Services or these Pilot Terms, please contact us at: